pak635 Privacy Policy

1 Introduction

pak635 ("we", "our", "us") operates the online gaming and sports betting platform accessible at pak635.net. We are committed to protecting the privacy and personal data of all users ("you", "your") who access, register on, or interact with our Platform. This Privacy Policy sets out in clear, legally precise terms what personal information we collect, the purposes for which we process it, the legal bases on which we rely, how we protect it, and the rights available to you in relation to your data.

This Privacy Policy applies to all users of pak635, including registered account holders, visitors browsing the Platform without an account, and individuals who contact our support team. By using the pak635 Platform, you acknowledge that you have read and understood this Privacy Policy and that your personal data will be processed as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the pak635 Platform. Terms defined in the Terms & Conditions carry the same meaning when used in this Privacy Policy unless otherwise specified.

2 Personal Data We Collect

pak635 collects personal data that is necessary, proportionate, and relevant to the purposes described in this Privacy Policy. The categories of personal data we collect include:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health records, or biometric data beyond what is strictly required for mandatory identity verification under our licence obligations.

3 How We Collect Your Data

pak635 collects personal data through the following channels:

• Direct interactions: When you fill in registration forms, complete KYC verification, make deposits or withdrawals, contact our support team, or participate in promotions, you directly provide us with personal data.
• Automated technologies: As you navigate the Platform, we automatically collect Technical Data and Usage Data using cookies, server logs, and similar tracking technologies. Please refer to Section 8 for full details of our cookie practices.
• Third-party verification providers: We may receive identity and address verification data from third-party KYC service providers where we engage them to assist with our compliance obligations. These providers are contractually bound to handle your data securely and in accordance with this Privacy Policy.
• Payment processors: Our payment partners, including those facilitating JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions, may share transaction confirmation data with us for the purpose of crediting your account and maintaining financial records.
• Publicly available sources: In limited circumstances and where lawfully permitted, pak635 may verify information against publicly available records for fraud prevention and AML screening purposes.

4 Purpose & Legal Basis for Processing

pak635 processes your personal data only where a lawful basis exists for doing so. The following table outlines our processing purposes and the corresponding legal bases:

5 How We Share Your Data

pak635 does not sell, rent, or trade your personal data to third-party marketers. We share your data only in the following limited, lawful circumstances:

• Payment processors: We share the minimum necessary financial data with payment service providers (such as JazzCash, EasyPaisa, and banking partners) solely for the purpose of processing your transactions. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
• KYC and AML compliance providers: We engage accredited third-party identity verification companies to assist with our legal obligations. These providers are contractually restricted from using your data for any purpose other than verification services provided to pak635.
• Licensing and regulatory authorities: pak635 may be required to disclose user data to our licensing authority, government agencies, or law enforcement bodies where required by applicable law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
• Group companies and service providers: pak635 may share data with affiliated entities or carefully vetted service providers (such as hosting providers, security vendors, and analytics platforms) who process data on our behalf under strict data processing agreements. These parties are not authorised to use your data for their own purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pak635's business, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer that materially affects your data rights.

In all cases, pak635 takes reasonable steps to ensure that third parties to whom data is disclosed maintain adequate security and data protection standards.

6 International Data Transfers

pak635 operates as an internationally licensed platform. As a result, your personal data may be processed in countries outside of Pakistan, including the jurisdiction in which our gaming licence is issued and the locations where our service providers operate their infrastructure.

Where personal data is transferred outside Pakistan, pak635 implements appropriate safeguards to ensure that your data receives a standard of protection consistent with this Privacy Policy. These safeguards include:

• Contractual data protection clauses with all overseas processors and sub-processors.
• Transfer only to jurisdictions with recognised adequacy determinations where applicable.
• Regular audits of third-party data processing arrangements.

If you have questions about the specific safeguards in place for international transfers of your data, please contact us at [email protected].

7 Data Retention

pak635 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any legal or regulatory obligations that require longer retention periods. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations applicable to our licence.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction in accordance with financial record-keeping requirements.
• Customer support communications: Retained for three (3) years from the date of the last interaction, or longer where the communication relates to an unresolved dispute or complaint.
• Marketing preferences and consent records: Retained for the duration of your account and for two (2) years following account closure or withdrawal of consent, whichever is later.
• Technical and usage data (anonymised): Anonymised analytics data may be retained indefinitely for platform improvement purposes, as it no longer constitutes personal data once anonymised.

When personal data is no longer required and no legal retention obligation applies, pak635 securely deletes or anonymises it using industry-standard data destruction methods.

8 Cookies & Tracking Technologies

pak635 uses cookies and similar technologies (including local storage and session storage) to enable core Platform functionality, maintain security, and gather aggregated analytics. We do not use third-party advertising cookies or cross-site tracking technologies.

The cookies we use fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies, CSRF protection tokens, and load-balancing cookies. No personal data beyond your session identifier is stored in these cookies.
• Functional Cookies: These cookies remember your preferences (such as language settings, preferred payment method, and account display options) to personalise your experience. They do not track your browsing activity outside pak635.
• Analytics Cookies: pak635 uses privacy-respecting analytics tools to understand how users interact with the Platform in aggregate. This data is anonymised before analysis and is not used to identify individual users.

9 Your Data Rights

Subject to applicable law and regulatory restrictions, you have the following rights in relation to the personal data pak635 holds about you:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how and why we process it.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. You can update many details directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, and where no legal obligation requires us to retain it. Note that AML and gaming licence regulations require us to retain certain data for specified periods regardless of deletion requests.
• Right to Restriction of Processing: You may request that we limit the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You may object to processing based on legitimate interests, including profiling for responsible gambling monitoring. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with sufficient detail to identify your account and the specific right you wish to exercise. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days.

10 Children & Minors

pak635 employs age verification measures at the point of registration and during KYC checks to enforce this restriction. Any account found to have been created by a person under 21 years of age will be immediately suspended, all associated transactions will be voided, and the personal data of the minor will be deleted from our systems in accordance with our legal obligations.

We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you share a device with minors, please ensure that your pak635 account is protected by a strong, private password and that you log out after every session.

11 Security Measures

pak635 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the pak635 Platform is encrypted using TLS (Transport Layer Security). Stored personal data and financial records are encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within pak635 is restricted on a strict need-to-know basis. All staff with access to personal data undergo data protection training and are bound by confidentiality obligations.
• Penetration Testing: pak635 conducts regular third-party security audits and penetration tests to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: We maintain a documented data breach response plan. In the event of a security incident affecting your personal data, we will notify affected users and relevant authorities in accordance with our legal obligations and within the timeframes required.
• Two-Factor Authentication (2FA): pak635 offers two-factor authentication for account logins, and we strongly encourage all users to enable this feature to further secure their accounts.

While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

12 Third-Party Links

The pak635 Platform does not contain links to external third-party websites for commercial or advertising purposes. Any references to payment service providers such as JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank are made solely in the context of facilitating transactions and do not constitute endorsement of those parties' privacy practices.

If, in the future, the Platform incorporates links to third-party content or resources, those third parties will operate under their own independent privacy policies, and pak635 accepts no responsibility or liability for their data collection or processing practices. We recommend reviewing the privacy policy of any third-party service you interact with.

13 Responsible Gambling & Data Processing

pak635 processes certain personal and usage data as part of our legally mandated responsible gambling obligations under our international gaming licence. This processing is not optional — it is a condition of our licence and is designed to protect vulnerable users from the harms associated with problem gambling.

Responsible gambling-related data processing includes:

• Monitoring your betting patterns, session frequency, and deposit behaviour to identify markers of harm.
• Enforcing deposit limits, cooling-off periods, and self-exclusion restrictions that you have voluntarily set through your account.
• Maintaining records of self-exclusion requests and ensuring they are enforced for the agreed duration.
• In limited cases, proactively reaching out to users who display indicators of problem gambling behaviour, in accordance with our licence obligations.

14 Updates to This Privacy Policy

pak635 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. When we make material changes to this Privacy Policy, we will:

• Publish the updated Privacy Policy on this page with a revised effective date prominently displayed at the top.
• Notify registered users via email or in-platform notification where the changes materially affect how their personal data is processed.
• Where legally required, seek fresh consent from users before implementing changes that involve new processing purposes.

Your continued use of the pak635 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement that you have read and understood the updated terms. We recommend visiting this page periodically to stay informed of any changes.

The version of the Privacy Policy published on this page at any given time is the current governing version. Previous versions are available on request by contacting our support team.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pak635 processes your personal data, please reach out to us using the contact details below. We are committed to responding promptly and transparently.

• Email: [email protected]
• Live Chat: Available 24/7 on the pak635 Platform
• Platform: pak635.net

Our support team serves users across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, Rawalpindi, and beyond — and operates entirely in English. We aim to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days, in line with our regulatory obligations.